Operational
grind,
Handled.
Handlers are AI workers you hire, brief, and manage like staff. They live in Slack and pick up the ops grind so your team can do what only they can.
Trade POs · Daily reporting · Freight calculations · Sample inventory · Abandoned cart follow-up
VERANDAH · CEO
Drew, on twelve months of Handlers.
Handle is saving us $350k per year, and it has increased our ability to deliver high quality service.
TRADE QUOTING
Photo of a chicken-scratch PO becomes a Shopify draft and a branded quote.
AD SPEND
Handler caught $2.4k burning on a stockout product. Paused the ad. Flagged it.
CATALOGUE QA
30,000 product pages audited overnight. 47 broken. 12 missing alt text.
FINANCE OPS
Reconciles supplier invoices, computes the totals, produces a bank-ready ABA file. A finance hire's afternoon, before lunch.
ONE COMPANY · TWELVE MONTHS
Inventory & Stock Alerts · Stock Reporting · Trade Price Sheet · Shipping Estimate Tool · Shopify Reporting · Weekly Trade Abandoned Cart Recovery · Daily Trade Alerts · Sample Replenishment Assistant · Retail Back-in-Stock Alerts + Pipedrive Activities · Trade Customer Lead Identification · Content Team Traffic Manager · Google Workspace & Airtable Integration · Trade Quoting Workflow · Retail Quote Automation · Monthly Lead Time Report
Every line, a Handler at Verandah.
IN THE FLOW OF WORK
Handlers live in Slack — where the work already is.
15
Handlers Verandah has trained in twelve months. Each one stayed.
Most companies have AI tools.
The destination is AI labour.
The AI most companies have today is one or two people with good prompts. It saves those people time. It doesn't change how the business runs.
The destination is different. AI that's part of how the company operates, not how individuals operate. Something the whole team can see, brief, hand work to, and hold accountable. Something that doesn't go on leave when one person does.
Most operators haven't seen the destination yet, so they assume the interim is the ceiling. It isn't.
Personal productivity AI
Each person has their own. The AI never learns the business.
Organisational AI
One Handler, shared like an employee. Trained by one. Briefed by anyone.
Three questions worth asking yourself.
- 1. When the person who runs your AI work goes on leave, does the AI go with them?
- 2. Have your best people become the assistant to your AI?
- 3. Would you route something that actually matters through it — or only the things you can afford to have fail?
FROM VERANDAH LAST FRIDAY
The user base here is generally low adoption, low AI literacy and low AI usage as the role is very manual labour focussed. The team have well and truly picked up the tool — almost no errors. 13 uses a day, launched Friday.
VERANDAH BRANDS · FLAGSHIP
From DTC to a wholesale business that runs itself.
PET CIRCLE
30,000 PDPs, audited every night.
ZEA
Reporting that writes itself, every morning.
CAPABILITY COMPOUNDS
1 → 15
Every new role you train a Handler in stays with the business. The longer they're with you, the more they do.
[Operator transformation quote — placeholder]
24/7
Handlers don't take leave, don't get sick, don't churn. The capability stays.
[Operator quote — placeholder]
Your safety is Handled.
Secure by default
Handlers receive only the context they need for the task at hand. Your sensitive data isn't exposed beyond it.
Stay in control
Review and approve anything your Handler sends outside the company. Edit or rework on the spot.
Enterprise data safety
End-to-end encryption and BYO LLM options for organisations with critical security needs.
SOC 2 compliant
SOC 2 Type 2 certified. Full audit and policy documentation at trust.handle.work.
Engagement · First Hire
Hire your first Handler. Properly.
A structured 60-day engagement to scope, train, and hand off your first two or three Handlers.
The hardest part of getting value from Handlers isn't the technology. It's deciding what to hand them — and being honest about how your business actually runs.
We've watched enough teams try it alone to see the pattern. The ones that get real value have Handlers picking up critical work in the first sixty days. The ones that don't, drift back to doing it themselves.
First Hire is how we get that right. We sit with your team, write the job descriptions for your first two or three Handlers, recruit them onto the work that matters, and hand them off owning real outcomes.
What's included
- ✓ Discovery sessions with your team
- ✓ Two or three Handler job descriptions with success criteria
- ✓ Training and deployment of those Handlers on real operations
- ✓ 60 days of close collaboration through Slack
- ✓ Final handoff with your team confident running the Handlers
Investment
From $[PLACEHOLDER] · One-time · 60 days
Stop stacking AI on overworked staff.
Hire a Handler. Hand them the grind. Get on with the work only your team can do.